Privacy Policy
Your privacy
Josie Stagno (“Josie”, “we”) respects your privacy. This policy explains what personal information we collect through this website, why, and the choices you have. It is written to follow Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
What we collect
When you book a consultation, we collect the details you give us: your name, phone number, email, project type, city or area, the time you chose, and any optional details about your project. We also record whether you agreed to text reminders or marketing emails, and when.
Like most websites, we also collect basic usage information, such as the pages you visit and how you arrived at the site (for example, from Instagram).
Why we collect it
- To schedule and prepare for your consultation call, and to call you at the time you chose.
- To send your booking confirmation and reminders.
- To follow up about your project, if you ask us to.
- To send occasional design ideas and offers, only if you opted in.
- To understand how people find and use the site so we can improve it.
Where it’s stored
Booking details are stored in GoHighLevel, a customer management platform we use to run appointments and messages. Our website is hosted by Cloudflare. These providers may store data outside Canada, including in the United States, and are bound by their own security and privacy commitments.
Analytics and advertising
We may use Google Analytics and the Meta Pixel to measure visits and bookings, including when someone books through an ad or Instagram. These tools use cookies or similar technology. You can limit them through your browser settings or ad preferences.
Texts and emails
We only send reminder texts if you tick the reminder box, and marketing emails if you tick the marketing box. Every marketing email includes a way to unsubscribe, and you can reply STOP to any text.
How long we keep it
We keep your information for as long as it’s needed for your project and our records, then delete it.
Your choices
You can ask to see, correct or delete the personal information we hold about you, or withdraw your consent, at any time by contacting us below.
Contact
Josie Stagno
416-995-8809